Shipping Policy

At Shirtsexpert.com, we strive to deliver your orders quickly and efficiently. Please review our shipping policy before placing your order:

1. Processing Times

Shirtsexpert.com collects information in two ways:

• Standard Products: Orders are typically processed and shipped within 2–4 business days.
• Custom & Personalized Products: Processing may take 2–3 weeks, depending on the complexity of customization.
• Processing times do not include weekends or holidays.

2. Shipping Methods & Delivery Times

• Standard Orders: Delivered within 5–7 business days after processing.
• Expedited & Express Options: Faster delivery options are available at checkout.
• Estimated delivery times are based on your location and chosen shipping method.
• Delivery times are estimates only and are not guaranteed. Delays caused by carriers, weather, or unforeseen circumstances are beyond our control.

3. Shipping Costs & Free Shipping

• Shipping charges are calculated at checkout based on order weight, shipping method, and destination.
• Free Shipping Offer: Orders over $149.99 qualify for free shipping, but only for blank (non-customized) items delivered within major U.S. states.
• Custom & Personalized Orders: Customers are responsible for all shipping charges, regardless of order value.
• Shipping costs are non-refundable.

4. Order Tracking

• Once your order has shipped, you will receive an email with a tracking number and carrier details.
• Please allow up to 24 hours for tracking information to update after dispatch.

5. Shipping from Mills

• In some cases, orders may ship directly from mills.
• Customers will be notified via email or phone if their order is shipped from a mill.
• Please note: Orders shipped directly from mills are not eligible for return or exchange (see our Refund & Return Policy).

6. International Shipping

• We currently ship to select international destinations.
• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
• Delivery times for international orders may vary due to customs clearanc

7. Incorrect Address / Failed Deliveries

• Customers are responsible for providing a complete and accurate shipping address at checkout.
• We are not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete addresses.
• If a package is returned to us due to an incorrect address, the customer will be responsible for additional reshipping fees.

8. Damaged or Lost Packages

• If your package is damaged in transit, please notify us within 48 hours of delivery with photos of the packaging and product.
• If your package is lost by the carrier, we will work with the shipping provider to investigate and resolve the issue.

9. Questions?

If you have any questions about shipping, feel free to contact us at:

Shirtsexpert.com

📧 Email: support@shirtsexpert.com

🌐 Website: www.shirtsexpert.com